@conference {866,
	title = {Rejection of empathy and its linguistic manifestations},
	booktitle = {Formal and Informal Negotiation, FINEXIN},
	year = {2005},
	month = {May 2005},
	address = {Canada: Ottawa,Ontario},
	abstract = {Trust is a crucial quality in the development of individuals and societies and empathy plays a key role in the formation of trust. Trust and empathy have growing importance in studies of negotiation. However, empathy can be rejected which complicates its role in negotiation. This paper presents a linguistic analysis of empathy by focusing on rejection of empathy in negotiation. },
	url = {http://people.ict.usc.edu/~traum/Papers/empathyfinal.pdf},
	author = {Bilyana Martinovski and David R. Traum and Stacy Marsella}
}
