Rejection of empathy and its linguistic manifestations

TitleRejection of empathy and its linguistic manifestations
Publication TypeConference Paper
Year of Publication2005
AuthorsMartinovski, B., D. R. Traum, and S. Marsella
Conference NameFormal and Informal Negotiation, FINEXIN
Date PublishedMay 2005
Conference LocationCanada: Ottawa,Ontario

Trust is a crucial quality in the development of individuals and societies and empathy plays a key role in the formation of trust. Trust and empathy have growing importance in studies of negotiation. However, empathy can be rejected which complicates its role in negotiation. This paper presents a linguistic analysis of empathy by focusing on rejection of empathy in negotiation.